Workplace, how to communicate better ?
No matter your line of business, communication in the workplace is always crucial for your company to thrive in today's competitive marketplace.
Unfortunately, for many companies, communication is still their Achilles heel. If your company belongs to this group, it's time to change.
Communication in the workplace is essential for all processes to improve and a way to prosper more easily. However, many reasons lead to less effective communication or a lack thereof:
People’s lack of involvement and participation;
Difficulty in customizing messages for different levels of employees;
In short, good communication in the workplace should be clear, precise, and objective. We're not just talking about communication between management and employees: we are also talking about communication with partners, suppliers, customers, and even with one another.
It should be noted that communication can be done in many different ways, from personal interactions to messaging, without forgetting social media. The solution is to say the right thing in a simple way so that everyone understands. When you go too much into detail, it's natural for people to lose focus and not pay as much attention. The more direct and succinct you are, the better, and of course, choosing the right words so as not to generate double interpretations is also quite important.
7 Tips for Clear and Precise Communication in the Workplace
#1: Before sending a message, analyze it as if you were the one receiving it. Determine if it is direct and concise.
#2: Create a good workplace environment. If people are satisfied and confident, this will encourage them to cooperate more.
#3: Perception is always important. So try to communicate clearly so that the receiver understands your motivations.
#4: Word choice is crucial. You must try not to be only clear but also pleasant. This is important both in the relationship with employees and also in the relationship with suppliers and customers.
#5: Remember that people are all different. Your message must be appropriate to the person who is going to receive it.
#6: When communicating with someone in a leadership position, you must give them precise feedback. If you are trying to correct a certain behavior, focus on the behavior, not the person.
#7. Tailor your message according to your recipient. It is completely different to speak with an employee, a team member, a supplier, or a customer. But even between these, remember that people are different, and each will react differently.
There is no doubt that good communication is essential in the workplace. After all, misunderstandings and conflicts usually start with a lack of communication, which can lead to severe problems. Employee demotivation to customer dissatisfaction affects all levels of your company. So invest in clear, concise, and pleasant communication.